Privacy policy

Draft · last updated 9 October 2026

glintv is a media player for Android TV and Google TV. This policy explains what the app and this website do with information. In short: the app does not collect personal data, and we never see your TV provider login.

The glintv app

• No account, no analytics, no ads. The app contains no analytics, advertising, crash-reporting or tracking software.
• Your provider details stay on your device. The server address, username, password or playlist link you enter are stored only on your TV box, encrypted with the Android Keystore. They are sent only to the provider you entered, to load your channels, guide and streams.
• Network connections. The app connects to your provider, to the TV guide address you set, to the hosts that serve channel logos and posters (which can see your IP address, as with any web request; you can turn logos off), and, for Pro licences bought on glintv.com, to our licence server.
• Licence check (website version only). When you activate a licence key, the app sends the key and a random device ID generated on first launch to our licence server, so we can count devices against your plan. No other data is sent. The Google Play version uses Google Play billing instead, and Google's privacy policy applies to that purchase.
• Backups. The app opts out of Android cloud backup, so your logins are not copied to other devices or services.
• Diagnostics (only when you press the button). Settings › About › "Send diagnostics to support" shows you the whole report first and sends it only when you press Send. It contains the app version, Android version, TV box model, memory size class, the type of playlist (Xtream, M3U or demo), how many channels, movies and series loaded, the last sync result and error, the last crash and the app's recent technical log. Passwords, usernames, server and playlist addresses, licence keys and tokens are removed before it is sent. You get a short code to quote to us; we delete each report after 30 days.

Subscribing on this website

Website subscriptions are processed by Paystack, which handles your card details and renewals under its own privacy policy; we never see or store card numbers. We receive your email address, the order reference, your Paystack customer number and the plan you chose, so we can issue your licence, extend it when it renews and open Paystack's page where you change your card or cancel. To show the right price we read the country your connection comes from (Cloudflare tells us); it is not stored. Each TV box you activate is stored as an anonymous device ID and a name you can see and remove at glintv.com/pro/devices. We keep this for as long as the licence is valid and for the accounting records the law requires. Google Play purchases are handled entirely by Google.

VPN & network. "Check my IP" only runs when you press it, and asks Cloudflare (cloudflare.com/cdn-cgi/trace) which IP address and country your connection appears from. A built-in VPN or proxy connects only to the server you configured. When you import a VPN profile "from your phone", the TV runs a small page on your home network only while that screen is open, protected by a PIN. Your VPN keys and proxy password are stored encrypted on the TV and are never sent to us.

This website

The website uses no advertising or tracking cookies. Our hosting provider keeps standard server logs (IP address, time, page requested) for security, for a short period.

Your choices and rights

You can delete all app data by clearing the app's storage or uninstalling it. To access or delete licence and order data, email [email protected].

Children

glintv is not directed at children under 13.

Changes

We'll update this page if anything changes, with a new date at the top.